Privacy Policy
1. Who is responsible
TheBotCup is operated by ai bot studio, Egypt ("TheBotCup", "we", "us"). Contact: thebotcup@gmail.com. We are responsible for the personal data described in this policy. For payments, Paddle.com acts as Merchant of Record and is responsible for the payment data it collects (see Paddle's Privacy Policy).
2. What we collect
| Data | When |
|---|---|
| Name, email, date of birth, school, country, class | When you create an account |
| Password | Stored only as a protected fingerprint (hash), never as the password itself |
| Learning results (score, time, attempts, date) and your last program per lesson | While you use the simulator |
| License and order information (plan, order number, status) | When you receive or buy a license |
| Messages and group-license requests (name, email, school, country, message) | When you contact us |
| Technical data (internet address, browser, time of use) | For security and to prevent abuse |
We do not receive your card or bank details: Paddle collects them in its own secure checkout.
3. Why we use it
- To provide your account, licenses and the simulator (our contract with you).
- To place students in the right age category and run fair competitions.
- To let your teacher follow your progress — only after you accept their class invitation.
- To answer your messages and send emails about your account, license or order.
- To keep the service secure and prevent cheating and abuse (our legitimate interest).
- To meet legal obligations, for example for accounting.
4. Who can see it
- You: your own account and results.
- Your teacher: your name, email, school and Learning results, only after you join their class. You can leave a class at any time.
- Judges: competition leaderboards with a short name (for example "Sara A."), school and country.
- TheBotCup organisers: accounts, licenses and orders, to run the service.
5. Service providers
| Provider | Purpose |
|---|---|
| Paddle.com | Payments, receipts, sales tax, refunds (Merchant of Record) |
| Cloudflare | Hosting of the simulator, website and database; security |
| Wix.com | Hosting of www.thebotcup.com |
| Resend | Sending account and license emails |
They process data only to provide their service to us. Some providers may process data outside your country; they protect it with appropriate safeguards. We do not sell or rent personal data, and we do not use it for advertising.
6. Children
Many of our users are students. Students under 16 need a parent or guardian to agree when the account is created. Parents and guardians can ask us to see, export or delete their child's data at any time.
7. Storage and retention
Data is stored securely, encrypted in transit. Accounts that have not been used for 24 months and have no valid license are deleted. Order records are kept as long as required by tax and accounting law.
8. Cookies and local storage
We do not use advertising or tracking cookies. The simulator stores small items in your browser (for example your login session and settings) so that it works. Paddle's checkout uses its own cookies for the payment.
9. Your rights
You (or your parent or guardian) can ask for a copy of your data, a correction, its deletion, or to object to or restrict its use, and you can complain to your local data protection authority. Write to thebotcup@gmail.com; we answer within 30 days.
10. Changes
We may update this policy; the date above shows the latest version. Important changes will be announced on the website.